Service Administration - Job Planner
Type: Permanent Location: Garstang Head Office Salary: Negotiable
Due to the continued increase in the level of maintenance contracts our service administration team are looking to recruit an assistant to help with forward planning of engineer service visits.
The position involves liaising with clients to agree service dates, providing necessary admin paperwork as required by the client, helping to populate the engineering calendar for future agreed service visit dates. The position also involves understanding the varying skill sets of the engineers and matching these skills to the job requirements.
The service office is a very busy hive of activity, and arrangements are all subject to constant change as we prioritise emergency calls over planned work. This necessitates keeping the client up to date with any changes and the ability to multitask.
The position requires competent computer skills, an ability to learn and understand our CRM system, solid experience with Excel, planning skills, good telephone communication skills and an ability to prioritise jobs as they arise. The work can be frustrating at times due to the need to re prioritise emergency work over planned work, so a cheerful and positive attitude is a bonus.
Central Power Services Ltd are an equal opportunities employer.
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If you require a quotation please complete the form or contact our Sales Team on 01995 642 600 Now.
I would like to convey my thanks to your company for the professional approach and quick response to our call, it set the customer at ease that we could respond so quickly especially as he had called a supplier on their books and couldn’t get a definite response as to when they could get one.Midlands Power Networks Ltd
Just a quick email to say many thanks for sending Andy to site at such short notice. As usual Andy was brilliant, explaining things to my management and to one of the electrical managers that was on site to investigate the power down. His calm and assured explanation of the issue and the positive way he dealt with the units and brought them back on-line is a credit to CPS.Durham County Council
The generator has arrived and I just wanted to thank you for sorting it so quickly and say your driver has been fantastic and most helpful as always.J Wareing & Son (Wrea Green) Ltd
Thanks for pulling out all the stops and going above and beyond for this one. It’s really appreciated so please pass on my thanks to all involved.NHS University Hospitals Morecambe Bay Trust
Just wanted to say a huge thank you for the speedy response to our generator hire requirement yesterday afternoon/evening. The location for the generator was less than ideal for your operative to get into however he persevered and got it in there albeit a long delivery and late finish. Once again, a very speedy, professional and reasonably priced job.Gareth Owens - HFL Building Solutions