National Generator Servicing for a Major Healthcare Provider

Project Overview

Central Power Services (CPS) was appointed by a leading facilities management provider to deliver comprehensive servicing and maintenance of standby generators across a nationwide portfolio of healthcare premises.

These generators are critical to maintaining essential services during power outages, ensuring continuous care and patient safety.

Challenges

• Extensive national coverage across multiple, geographically dispersed sites
• Varied generator types and configurations requiring tailored servicing approaches
• Strict compliance requirements with safety and operational standards

Our Solution

Central Power Services implemented a structured, proactive servicing programme designed to maximise reliability and minimise downtime.

• Comprehensive servicing: Scheduled maintenance and servicing for all standby generators under the client’s management
• Preventive maintenance: Regular inspections, oil and filter changes, load bank testing, and performance checks
• Rapid response: Emergency call-out capability for unexpected issues and faults
• Compliance and reporting: Detailed service records, certification, and documentation to meet regulatory requirements

The tailored approach ensured consistent performance across diverse generator models, regardless of location or configuration.

Outcome

The project ensured uninterrupted power resilience across the client’s nationwide portfolio, significantly reducing operational risk and supporting the delivery of essential healthcare services.

Central Power Services’ proactive maintenance approach enabled the facilities management provider to offer consistent, reliable service to its customers and maintain full regulatory compliance.

Working in Partnership

Collaboration was fundamental to the success of this nationwide servicing programme. Central Power Services worked closely with the client’s facilities teams and site managers to coordinate maintenance schedules, respond quickly to emerging issues, and adapt to the unique requirements of each location. This partnership-focused approach ensures continuous standby power availability and supports the uninterrupted delivery of vital healthcare services.

Disclaimer

To protect the privacy and confidentiality of our clients, customer names and identifying details have been intentionally omitted or generalised in the case studies presented on this website. While the projects, outcomes, and solutions described are based on real engagements, certain details have been adapted to ensure client anonymity.

These case studies are designed to illustrate Central Power Services’ approach, capabilities, and impact across a range of industries. If you require further information about a specific project or would like to request a client reference, please contact us directly.

Case studies