Generator Service Contract
Central Power Services has a fleet of service engineers with modern well equipped vehicles, the latest telecommunications, vehicle satellite tracking, and the latest laptop software diagnostic tools to carry out service and preventative maintenance. Our service engineers are factory trained and are available 24 hours a day, every day.
Central Power Services’ proactive approach will ensure that when you really need your generator or UPS to provide that emergency supply, the equipment will operate and start first time.
Methodical testing and planned preventative maintenance routines are all part of Central Power Services’ service. Each service contract is tailored to suit the individual customer requirements, whether the machine is running 24 hours a day, or is a standby to operate in the event of a power failure.
24 HOUR CALL OUT SERVICE
Central Power Services can offer an around the clock emergency call out service to all their contractual customers. In the event of an emergency situation, our telephone support team can offer, where appropriate, several recommendations for the owner/operator to try whilst a factory trained engineer is despatched to the site to re-store essential power supplies and/or carry out a repair.
All the service vehicles are well stocked with a variety of spare parts such that a first time repair is normally the rule and not the exception.
In an emergency situation our clients benefit from knowing that we can provide up to the second positional data on all our vehicles, whether service or delivery vehicles, thereby eliminating the frustration of not being able to have immediate answers with regard to arrival times of engineers and goods. This has proved especially useful for clients awaiting delivery of emergency hire equipment.
ON SITE TESTING AND LOAD BANKING
Regular testing of the generator develops confidence in the equipment’s ability to perform and is essential in ensuring that the generator remains in full working order. In circumstances where testing the generator on building load is not appropriate or not possible, Central Power Services can provide temporary resistive load banks to simulate full site load and provide a written report on completion, together with any recommendations that may be necessary. Currently, Central Power Services has over 5MW of load bank equipment available for hire in modules from 10KW to 1000KW.
Central Power Services can carry out full repairs on site or remove the equipment back to our workshops for major repairs, if appropriate to do so. We can also upgrade control systems, governing systems and other components to more modern equivalents so that the end user can benefit from the latest technology. All repairs are fully tested prior to reinstatement of the equipment.
- Generator Service Contract
- UPS Service Contract
- Loadbank Testing
- Emergency Call Out
- Thermal Image Survey
If you require a quotation please complete the form or contact our Sales Team on 01995 642 600 Now.
The team of engineers you had on site were very good and they kept myself informed of any power down time, how to use the auto change over in manual mode etc Overall very pleased, thank you for arranging everything!The HICA Group
I would like to convey my thanks to your company for the professional approach and quick response to our call, it set the customer at ease that we could respond so quickly especially as he had called a supplier on their books and couldn’t get a definite response as to when they could get one.Midlands Power Networks Ltd
Just a quick email to say many thanks for sending Andy to site at such short notice. As usual Andy was brilliant, explaining things to my management and to one of the electrical managers that was on site to investigate the power down. His calm and assured explanation of the issue and the positive way he dealt with the units and brought them back on-line is a credit to CPS.Durham County Council
The generator has arrived and I just wanted to thank you for sorting it so quickly and say your driver has been fantastic and most helpful as always.J Wareing & Son (Wrea Green) Ltd
Thanks for pulling out all the stops and going above and beyond for this one. It’s really appreciated so please pass on my thanks to all involved.NHS University Hospitals Morecambe Bay Trust
Just wanted to say a huge thank you for the speedy response to our generator hire requirement yesterday afternoon/evening. The location for the generator was less than ideal for your operative to get into however he persevered and got it in there albeit a long delivery and late finish. Once again, a very speedy, professional and reasonably priced job.Gareth Owens - HFL Building Solutions